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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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athenahealth's primary product is athenaOne, an all-in-one solution that integrates various healthcare services such as Electronic Health Records (EHR), Revenue Cycle Management, and patient engagement tools.
athenahealth serves a diverse range of users including provider organizations, small to large medical practices, enterprises, health systems, and various medical specialties such as behavioral health, pediatrics, and women's health.
athenahealth enhances patient engagement through communication and care tools that empower patients with access to their healthcare information, thereby improving their relationships with healthcare providers.
Healthcare providers using athenahealth's solutions typically experience increased collections, reduced administrative burdens, and improved patient appointment attendance rates.
In addition to EHR and Revenue Cycle Management, athenahealth offers advisory services, payer solutions, platform services, and a marketplace program that allows users to tailor their experience with various industry partners.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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